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Meal Plan FAQs: Your Questions Answered

What payment methods do you accept for Heath Road meal plans?

We offer multiple payment options, including bank transfers and secure online card payments. Additionally, we provide a hassle-free installment payment option through Tabby without any additional charges.

How do I get started with a Heath Road meal plan?

To begin your meal plan journey, visit our meal plan page and:
- Select your goal.
- Choose the number of meals and days per week.
- Mention any specific dislikes or dietary restrictions.
- Select your starting date.
- Once your order is confirmed, your dedicated account manager will get in touch with you to confirm the details and guide you through your entire meal plan.

Can I freeze and resume my meal plan?

Yes, you can freeze and resume your meal plan. Simply inform us at least 2 days in advance if you need to temporarily pause your plan, and we'll make the necessary arrangements to accommodate your request.

Do you provide access to a nutritionist for guidance?

Yes, we offer a complimentary telephonic consultation with a nutritionist to help you choose the best meal plan for your goals and provide guidance throughout your journey to achieve them.

What can I expect from your menu selection?

Our menu focuses on a delightful fusion of Arabic and international cuisine. We update our menu every week to ensure variety and balance in our offerings. If you prefer to create your own menu, we also provide this option for a truly personalized experience.

Can I customize my meal plan to suit my preferences and dietary requirements?

Absolutely! We take your preferences and dislikes into consideration when creating your weekly menu. Additionally, we offer the option for a fully customized meal plan, allowing you to specify your desired calorie count and macros.

Can I change my meal preferences or dietary restrictions during the course of my meal plan?

Yes, you can update your meal preferences or dietary restrictions during your meal plan. Simply get in touch with your account manager, and they will assist you in making any necessary adjustments.

Do you offer gluten-free meal options?

Unfortunately, our kitchen is not gluten-free, and we are unable to accommodate gluten allergies or sensitivities. We prioritize the safety of our customers and want to ensure that we can meet all dietary needs safely. If you have any other dietary restrictions or preferences, please let us know, and we will do our best to customize your meal plan accordingly.

How do you ensure the freshness and quality of your ingredients?

We source our ingredients from trusted suppliers and maintain rigorous quality control standards. Our meals are prepared fresh and delivered to daily to ensure freshness.

What is the coverage area for Heath Road meal plans, and do you cover remote areas?

We offer meal plans in all seven Emirates, including Abu Dhabi and Al Ain, Dubai, Sharjah, Ajman, Umm Al-Quwain, Ras Al Khaimah, and Fujairah. However, please note that we may not cover some remote areas. To confirm whether your location is within our service area, kindly send us your location details via WhatsApp at 0558521168, and our team will assist you further.